FAQ

Curious about something?

After 13+ years and thousands of food tours, we've been asked almost everything. Here are the answers for the most common questions asked by our guests.

For those not so "common questions" chat with your Culinary Guide, we've had some doozys! 

ALLERGIES + DIETARY CONCERNS

WE CARE ABOUT YOU, and we're happy to accommodate most* dietary restrictions + allergies.  

Here's how we approach your enjoyment on our award-winning food tours.

Since 2011, Culinary Adventure Co. experiences have been crafted to celebrate the best and most signature items from each of our vendors, shops and restaurants. 

It's their dishes, their bites, and their stories that make the difference.

Those celebrated dishes and bites may include allergens or dietary restrictions, BUT we offer so much variety and choice on our Food Tours that should you miss a bite, or have a dish / flavour swapped out to accommodate - you or those guests effected will always leave full and satisfied. 

We are happy to provide a safe, delicious place for those with these dietary needs ....

  • Vegetarian
  • No Dairy
  • Lactose-Intolerant
  • No Eggs
  • No Nuts + Seeds
  • Halal (if meat if not halal, we'll swap to a delicious vegetarian option)
  • No Shellfish
  • No Fish + Seafood
  • Pescatarian
  • No Beef
  • No Pork
  • No Mushrooms
  • No Garlic
  • No Cilantro
  • No Citrus
  • No Mango
  • No Avocado
  • No Stone-fruit
  • No Soy
  • No Caffeine

GLUTEN-FREE / While we strive to make the best swaps and tweaks for a gluten-free diet ... it's tough. Most tours can offer our Guests a change, switch, or tweak - the following tours are however NOT gluten-free friendly

  • Taylor Swift Food Tour
  • Chinatown + Kensington Market Food Tour
  • King West + Entertainment District Brunch Tour
  • MADE IN CANADA™: St. Lawrence Market Food Tour

VEGAN options are not possible on most of our PUBLIC tours, VEGAN options can be accommodated on PRIVATE + VIP tours booked directly with Culinary Adventure Co. 

***

Strict Kosher, Celiac, Paleo and Keto are often too tricky to navigate on our PUBLIC tours, but can be discussed for PRIVATE + GROUP Tour experiences.

***

We are here to help, if you HAVE SERIOUS FOOD ALLERGIES, or questions please email us or give us a call before purchasing tickets for any of our Food Tours or Culinary Adventures.

PEACE OF MIND™ BOOKING PROTECTION

We're a family business ... we understand that "life happens".

Our PEACE OF MIND™ Tour Protection† allows you to cancel your Food Tour with ONLY 4 HOURS NOTICE, giving you the freedom to switch, change or withdraw for any reason. During your online purchase of Culinary Adventure Co. tickets, you’ll have the option to opt-in to protect your tickets or opt-out of coverage.

PEACE OF MIND™ Booking Protection for Food Tours + Experiences is a great option for those travelling, commuting in or dealing with tight schedules. 

NOTE: Specific tours notices,

† Min. of 24 HOURS NOTICE of cancelation for VIP Early Access Food Tour of St. Lawrence Market is required.

† Min. of 72 HOURS NOTICE of cancelation for ALL our Culinary Adventures, Classes or Partner Experiences is required, including Escape the City™: Canoe Paddle + Dining Adventure, Uncork the County, Cheese + Cheers, etc.

All cancellations / notifications / rescheduling MUST BE EMAILED to operations@culinaryadventureco.com.

No phone calls, voicemails, texts, social media posts, messages, carry pigeons, or DMs will be accepted. 

BY EMAIL ONLY, ABSOLUTELY NO EXCEPTIONS.

OUR REFUND POLICY

Just like any other theatre, sporting, concert, movie or special event - ALL TICKET SALES ARE FINAL.  We operate rain or shine, snow or cold, so cancelations are not permitted or offered, regardless of reason or circumstance, without PEACE OF MIND™ Tour Protection.

If you choose NOT to protect your tickets, they will be non-refundable, however life happens, and if you notify Culinary Adventure Co., by EMAIL in advance (min. 48 hours) your Food Tour tickets may be converted to Gift Certificate or exchanged for a new date (based on availability) – for NO CHARGE.  For Culinary Adventures, we require a min. of 72 hours notification by EMAIL. For more flexibility, please consider our PEACE OF MIND™ Tour Protection options.

All notifications / rescheduling must be EMAILED to operations@culinaryadventureco.com.

NO phone calls, voicemails, texts, social media posts, messages, carry pigeons, or DMs will be accepted. BY EMAIL ONLY, ABSOLUTELY NO EXCEPTIONS.

If you missed your tour and have notified us, you can rebook for $35 per Guest (plus taxes + fees) based on availability.

TOUR SIZE

We've always made you feel like family, with small intimate tours. However, there is limited capacity on some tours, and those guest-capacity limits are listed under 'Tour Highlights' on each tour page.

So book early, not to be disappointed when tours start to fill up. 

However, if you want a Food Tour for a BIGGER group, or more tickets than available on a particular tour - we can offer a private food tour for just your gang. Check out our PRIVATE + GROUP page for details.

HOW MUCH FOOD WILL THERE BE?

We run Food Tours not 'snack tours'.

While you won’t roll away uncomfortable you’ll have plenty to eat and drink and certainly will leave satisfied. 

PRO TIP: Skip or have a very light breakfast for our daytime tours, and come hungry - plus, bring a cloth bag to shop or carry home leftovers.

WHEN SHOULD I DO A TOUR ON MY TRIP?

We suggest you take our food tour early, if not the first thing, on your visit. By joining us early you’ll have a great sense of the city, places to visit, and most important the best places to eat. We’ll have lots of recommendations for you, so you don’t get swept up in to the “tourist traps”.

WHERE DO WE GO ON THE TOUR?

While we don’t list all of our stops in advance, you’ll be able to get a great sense of the adventure you’re about to enjoy from our website and social media channels. Plus, we believe that the magic of taking a food tour is the element of surprise. You'll recieve a full tour listing and other recommendations after your tour.

I LIVE HERE, WHY WOULD I DO A FOOD TOUR?

At Culinary Adventure Co. we enjoy treating tourist like locals and locals like tourists. We guarantee that you’ll see, eat and learn something new. Perhaps you’ll discover a new favourite place or should you have been to one of our stops before, you’ll likely be introduced to a new favourite dish.

Plus, it’s a great way to explore your city and entertain visiting friends and family.

HOW DO YOU CHOOSE THE PLACES?

As chefs, restaurant owners, foodservice professionals and local food champions of food – we take our guests to where we eat. Our local hang-outs, our special spots and places that have delicious stories to share. We pay full price to our partners, we don’t have kick-backs or promo deals like other operators. This is a true food tour not a time-share presentation for businesses that want to promote themselves.

I’M A BIT PICKY, IS A FOOD TOUR A GOOD IDEA?

All of our experiences are very accessible. We offer food tours not “fear factor” tours. While we may push you outside of your comfort on the occasional bite, everything is unique, safe, fresh and delicious.

DOES THE FOOD TOUR INCLUDE DRINKS?

Your ticket includes all the food and drinks served on the tour. Some of our tours may have an optional alcoholic drink package, otherwise we’ve got you covered. No additional charges, unless you decide to shop or buy something delicious to take home.

DO YOU PROVIDE VEGETARIAN OPTIONS?

Yes.

Just make sure to select that option when you purchase your tickets. 

See above FAQs for our our full Allergy + Dietary Restrictions approach.

DO YOU PROVIDE VEGAN OPTIONS?

Yes and no.

VEGAN options are not possible on most of our PUBLIC tours. VEGAN options can be accommodated on PRIVATE + VIP tours booked directly with Culinary Adventure Co. 

See above FAQs for our our full Allergy + Dietary Restrictions approach.

DO YOU PROVIDE GLUTEN-FREE OPTIONS?

Maybe. 

We can often substitute a dish or two on the tour to make it Gluten-Free, however sometimes we just can’t.  And while we may not be able to offer a perfect 'swap', we offer so much variety and choice on our Food Tours that should you miss a bite, or have a dish / flavour swapped out to accommodate - you or those guests effected will always leave full and satisfied. 

See above FAQs for our our full Allergy + Dietary Restrictions approach.

The following tours are unfortunately NOT Gluten-Free friendly:

  • Taylor Swift Food Tour
  • Chinatown + Kensington Market Food Tour
  • King West + Entertainment District Food Tour
  • MADE IN CANADA™: St. Lawrence Market Food Tour
HOW FAR DO WE WALK?

Our food tours range 1.5 - 2 KMs (approx. 1 mile) over approx. 2-3 hours, with really no more than 20-25 mins. total walking. We stop numerous times and keep a very accessible causal comfy pace.

WHERE DO THE TOURS START AND FINISH?

Your tour meeting point will provided at the time of ticket purchase(s). Many of our food tours do not finish at the same location as the meeting point. However, our ending location is usually a few mins. walk away from the start. Giving you another chance to visit and shop the spots you’ve just been introduced too!

ARE THERE WASHROOMS ON THE TOUR?

Yes, BUT during these weird COVID times and restrictions, washrooms are not guranateed during the food tour at certain locations. We will do our best to accomodate but be aware of personal needs in advance.

ARE THE TOURS ACCESSIBLE?

Yes, the majority of our food tours are accessible to wheelchairs and walking aids, however many of the washrooms are not. We will let you know in advance. We’ll make it comfortable for you.

CAN CHILDREN + INFANTS COME ON THE TOURS + ADVENTURES?

FOOD TOURS

We love exposing children and kids to new neighbourhoods and foods, so yes, bring them along. We offer Children pricing for 6-12 for most of our tours*, but once they are teenagers, as parents ourselves, we know they’ll eat. So adult tickets and portions are applicable.

If your child (aged 5 and less) will not be participating in the food tastings, you do not need to purchase a ticket for them.

However, when booking your food tour ticket, you must identify that you will be bringing an infant or young child on the tour, so they can be accommodated.

* There is NO Children pricing for Taylor Swift Food Tour (All Ages, one-price) and NO Children pricing for both our VIP Early Access of St. Lawrence Market Food Tour and King West + Entertainment District Brunch Tour.

CULINARY ADVENTURES

Due to the complexities of our other Culinary Adventures, ranging from transportation, professional kitchen access, alcohol inclusions, adult content and lifestyle presentations to a variety of third-party vendors arrangements, infants and children are not permitted. The general exception to this policy is allowing an infant or child to join a privately booked food tour or adventure, but again at the full discretion of Culinary Adventure Co.

CAN I BRING A STROLLER?

Yep, just be aware that some of our food tours visit very small shops and busy neighbourhoods. Small collapsible ones that can be quickly folded are best.

IS THERE PARKING AVAILABLE?

Yes, there is parking, public and private, located near our meeting points.  Parking details are included in the meeting spot directions provided after purchasing ticket(s) or Google the meeting point and pick the best option for your group.

IS THERE PUBLIC TRANSIT AVAILABLE?

Yes, we’ve tried as best as we could to make our meetings spots accessible by public transit. That said, some of our culinary adventures and longer experiences are not.

ARE TOURS HELD ON BAD WEATHER?

Yes, our food tours run rain or shine, snow or cold, wet or dry. Please dress for weather.  In the event of Culinary Adventure Co. cancelling any food tour or adventure, you’ll be notified 48 hours (or more) in advance.

If you are concerned about weather, consider our PEACE OF MIND™ Tour Protection, which gives you more flexibility on the day.

If you miss your tour and have notified us, you can rebook for $35 per Guest (plus taxes + fees) based on availability.

WHAT IF I WANT TO CANCEL BECAUSE OF WEATHER?

Just like any other theatre, sporting, concert, movie or special event - ALL TICKET SALES ARE FINAL.  We operate rain or shine, snow or cold, wet or dry - so last minute cancelations are not permitted or offered, regardless of reason or circumstance, without protection.

If you choose NOT to protect your tickets, they will be non-refundable, however life happens, and if you notify Culinary Adventure Co., by EMAIL in advance (min. 48 hours) your Food Tour tickets may be converted to Gift Certificate or exchanged for a new date (based on availability) – for NO CHARGE.  For Culinary Adventures, we require a min. of 72 hours notification by EMAIL.

For more flexbilty, please consider our PEACE OF MIND™ Tour Protection options.

All notifications / rescheduling must be EMAILED to operations@culinaryadventureco.com. NO phone calls, voicemails, texts, social media posts, messages, carry piegons, or DMs will be accepted. BY EMAIL ONLY, ABSOLUTELY NO EXCEPTIONS.

FALL FOR FOOD TOURS • OFFICIAL RULES

FALL FOR FOOD TOURS

 

2024 OFFICIAL RULES

 

1.     Contest Period

 

FALL FOR FOOD TOURS™ (the “Contest”) begins at 12:00:01 a.m. Eastern Time (“ET”) on September 27, 2024 and ends at 11:59:59 p.m. ET on October 27, 2024 (“Contest Period”).  By participating in the Contest, each entrant agrees to abide by and be bound by these Official Rules and all decisions of Culinary Adventure Co. (“Sponsor”), which shall be final and binding, without right of appeal, in all matters relating to this Contest and the awarding of the prize(s), including without limitation eligibility and/or disqualification of entries.

 

2.     Eligibility

 

The Contest is open to legal residents of Canada (excluding Quebec) who have reached the age of majority in their jurisdiction of residence as of the date of entry.

 

Excluded from eligibility are the officers, directors, employees, agents and representatives of Sponsor, any Contest judges, and each of their respective parents, subsidiaries, affiliates, advertising and promotion agencies (collectively, the "Promotion Entities"), and members of the immediate families (defined as parents, siblings, children and spouses, regardless of where they live) or households (whether or not related) of such officers, directors, employees, agents and representatives.

 

3.     How to Enter

 

NO PURCHASE NECESSARY. Limit: forty (40) entries per person and per email address/social account during the Contest Period, regardless of method of entry.

 

To obtain one (1) entry:

·       Visit Sponsor on Instagram @culinaryadvco or Facebook /culinaryadventureco, follow Sponsor, and follow the instructions in the Contest post, for example to leave a comment and/or tag a friend in the Contest post.

 

OR

 

·       Publish a post on Instagram or Facebook about ‘Your favourite hidden foodie gem in the GTA’. Be sure to tag Sponsor and include the hashtag #contest in your post.

 

All entries must meet the following submissions guidelines (the “Submissions Guidelines”):

(i)             Any entrant post must disclose the connection to the Contest by including the hashtag #contest and tagging Sponsor.

(ii)            The entry must not defame, misrepresent or contain disparaging remarks about Sponsor or any of its products, or other people, products or companies or communicate messages inconsistent with the positive images and/or goodwill associated with the Sponsor, as determined by Sponsor in its sole discretion. 

(iii)           Entry must not contain any content that is or contains: unlawful behaviour, profanity, explicit sexuality, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, or is hatefully, racially, ethnically or otherwise offensive or objectionable, as determined by Sponsor in its sole discretion.

(iv)           Entry must not infringe on the intellectual property rights, or defame or invade the publicity or privacy rights, of any third party, living or deceased.

 

By submitting an entry, you warrant and represent that: (i) the entry is your original work, created solely by you, and over which you have all necessary rights, title and interest, including copyright; (ii) the entry has not been previously published; (iii) the entry does not infringe upon the intellectual property rights, or defame or invade the publicity or privacy rights, of any third party, living or deceased; (iv) all individuals appearing in the entry have granted to you permission to publish or otherwise use their likeness in the entry; and, (v) that the entry complies with the Submissions Guidelines.  You agree to indemnify and hold harmless Sponsor from any claims to the contrary.  

 

By entering, you agree as follows: (i) you acknowledge that your entry may be posted by Sponsor on Sponsor’s social media channels, in Sponsor's sole discretion but without obligation; (ii) you have the right and authority to, and do hereby, grant to Sponsor an irrevocable, non-exclusive, royalty-free worldwide license in perpetuity to reproduce, store, copy, broadcast, display, distribute, edit, alter, combine with other material, publish, post, commercialize and/or otherwise use without limitation all or any part of the entry in any manner or media; (iii) you waive any and all moral rights that you may have in and to the entry with respect to the uses contemplated herein; and, (iv) you agree to release and hold harmless Sponsor from and against any and all claims based on publicity rights, defamation, invasion of privacy, copyright infringement, trade-mark infringement or any other intellectual property related cause of action that relates in any way to Sponsor’s use of the entry.

 

In the event you make a statement about Sponsor’s products on any social media site, blog, website, or in any other publication or media of any kind for the purpose of endorsing, reviewing, or opining on any product(s) received from Sponsor in connection with my receipt and use of the prize, you must disclose that Sponsor provided such product(s) to you at no cost or at a discount, if applicable. You further agree that you (a) will only make statements based on your actual use of and honest opinions about Sponsor’s product(s); (b) will not make misleading or unsubstantiated statements about Sponsor’s product(s); and (c) upon request, agree to remove or cause to be removed any statements about Sponsor’s product(s) that in Sponsor’s reasonable belief are misleading or unsubstantiated or otherwise do not conform to the requirements of this paragraph. You agree that you are solely responsible for compliance with applicable laws and regulations with respect to your endorsement statements.

 

4.     Prizes

 

There are 292 prizes available to be won each consisting of:

 

      I.         one hundred (100) ‘instant-eat’ treats, bites or food products - variable options on food tours during Contest period, (Approximate retail value of each prize is $5 to $12); and

     II.         one hundred (100) $25 Culinary Adventure Co. promotional gift vouchers (limited-time use); and

   III.         one (1) St. Lawrence Market Food Tour for 2 guests, enjoyed before Dec 20, 2024 (Approximate retail value of each prize is $198); and

   IV.         one (1) VIP Early Access of St. Lawrence Market Food Tour for 2 guests, enjoyed before Dec 20, 2024 (Approximate retail value of each prize is $238); and

    V.         one (1) Chinatown + Kensington Market Food Tour for 2 guests, enjoyed before Dec 20, 2024 (Approximate retail value of each prize is $238); and

   VI.         one (1) Little India + Gerrard East Market Food Tour for 2 guests, enjoyed before Dec 20, 2024 (Approximate retail value of each prize is $198); and

 VII.         one (1) Roncesvalles Village Food Tour for 2 guests, enjoyed before Dec 20, 2024 (Approximate retail value of each prize is $258); and

VIII.         one (1) MADE IN CANADA® Food Tour for 2 guests, enjoyed before Dec 20, 2024 (Approximate retail value of each prize is $178); and

   IX.         one (1) King West + Entertainment District Brunch Tour for 2 guests, enjoyed before Dec 20, 2024 (Approximate retail value of each prize is $258); and

    X.         one (1) Taylor Swift Food Tour for 2 guests, enjoyed before Nov 24, 2024 (Approximate retail value of each prize is $178); and

   XI.         eight (8) Canadian Cookbooks – various titles (Approximate retail value of each prize is $40); and

 XII.         two (2) Culinary Adventure Co. CHEESE + CHEERS™ Gift Packs consisting of two (2) Boska partyclette® ToGo Taste, one (1) Beeswax Cheese Wrap, one (1) Honey Dipper, one (1) Kozliks Triple Crunch Mustard, one (1) Cheese Passport, two (2) KW Craft Ciders 473 ml, two (2) WALTER Caesars 473ml , one (1) County Bounty Tote Bag, four (4) County Bounty Soda Company Sodas 4 x 375ml (Approximate retail value of each prize is $175); and

XIII.         four (4) Culinary Adventure Co. FOODIE Gift Packs consisting of one (1) Forbes Wild Rice 227g, two (2) Forbes Pickled Milk Pods, two (2) Butter Chicken Sauce, one (1) Chorizo Ceramic Griller, one (1) Peace, Love & Fibre Cookbooks (Approximate retail value of each prize is $75); and

XIV.         two (2) Alimentari Pasta Dinner Gift Boxes consisting of one (1) $50 Alimentari Gift Card, one (1) bottle of House Olive Oil, one (1) House Simple Sauce 750ml, one (1) House Calabrian Chilies in Oil, one (1) House Spaghetti, one (1) bar Amedei Chocolate, three (3) Praline Hazelnut Chocolates (Approximate retail value of each prize is $119); and

 XV.         two (2) Sanagan’s Gift Packs consisting of one (1) $50 Sanagan’s Meat Locker Gift Card and one (1) Cooking Meat: A Butcher’s Guide to Choosing, Buying, Cutting, Cooking and Eating Meat - Cookbook (Approximate retail value of each prize is $90); and

XVI.         one (1) Dinner for 2 (Entrée, Side, Dessert, Drink), plus $50 Gift Card at Lazy Daisy’s Café (Approximate value of dinner and gift is $125); and

XVII.         two (2) Dinner for 2 ($150 value) at Rol San Restaurant; and

XVIII.         two (2) Dinner for 4 ($150 value) at Café Polonez; and

XIX.         two (2) Dinner for 2 ($50 value) at Udupi Palace; and

 XX.         four (4) $50 Mike’s Fish (St. Lawrence Market) Gift Cards; and

XXI.         eight (8) $25 Ponesse Foods (St. Lawrence Market) Gift Cards; and

XXII.         eight (8) $25 Bunner’s (Kensington Market) Gift Cards; and

XXIII.         five (5) Family Dinner Combos at Churrasco St. Lawrence consisting of a Roast Chicken, Sides, Salad and Tarts (Approximate retail value of each dinner is $60); and

XXIV.         four (4) $25 Crumbs Gourmet Patties (Kensington Market) Gift Cards; and

XXV.         two (2) $50 Pigeon Café (King West) Gift Cards; and

XXVI.         two (2) $30 Yaffa Shawarma + Falafel (Midtown) Gift Cards; and

XXVII.         four (4) Dinner for 2 ($50 value) at Puerto Bravo (Little India); and

XXVIII.         ten (10) $30 Carousel Bakery (St. Lawrence Market) Gift Cards; and

XXIX.         four (4) Kozliks Mustard 4-Packs ($28 value); and

XXX.         three (3) Forno Cultura (King West) $25 Gift Cards; and

XXXI.         four (4) Good Behaviour (Little India) $25 Gift Cards;

 

Prize must be accepted as awarded and may not be substituted, transferred or redeemed for cash or otherwise, except at Sponsor’s sole discretion. Sponsor reserves the right, at its sole discretion, to substitute a prize of greater or equivalent monetary value if a prize cannot be awarded as described for any reason. Prizes will be delivered to verified winners only to one (1) residential address in Canada. Sponsor will not replace any lost or stolen prizes. Any other costs or expenses associated with the prizes not specified herein will be the responsibility of selected winners.

 

There is one (1) grand prize available to be won consisting of one (1) private Friends Food Tour Experience for twelve (12) guests, including as follows:

 

      I.         tickets for the winner’s choice of a regular daytime Culinary Adventure Co. Food Tour for twelve (12), inclusive all fees and gratuities.

 

Approximate retail value of the grand prize is up to $2,158.99 CAD.  Prize must be accepted as awarded and may not be substituted, transferred or redeemed for cash or otherwise. The Friends Food Tour Experience is subject to availability and blackout dates. Sponsor reserves the right, at its sole discretion, to substitute a prize of greater or equivalent monetary value if a prize cannot be awarded as described for any reason. Prizes will be executed for verified winners only. Sponsor will not replace any lost or stolen prizes.

 

Any other costs or expenses associated with the prizes not specified herein will be the responsibility of selected winner and guest(s) (as applicable), including without limitation all transportation to/from the tour departure points, additional personal meals and drink charges, gratuities, optional tours, insurance and medical travel documents. Sponsor will not be responsible if weather conditions, event cancellations, or other factors beyond Sponsor’s reasonable control prevent the prize or part of the prize from being fulfilled, and winner will not be entitled to compensation in lieu thereof.  Winner and guest(s) must have no restrictions on his/her ability to travel or to fully participate in the prize or the prize may be forfeited, in whole or in part and may, at the Sponsor’s discretion, be awarded to an alternate entrant. Winner and guest(s) are responsible for obtaining all necessary travel documentation and permissions and must travel on the same itinerary.

 

Winner and guest(s) must enjoy the experience on the confirmed date as determined by Sponsor in its sole discretion prior to March 2, 2025. The Friends Food Tour Experience will be scheduled once and not able to be moved, modified or changed when confirmed. Sponsor will not be responsible if winner/guest(s) are late, miss or denied entry onto the Friends Food Tour Experience.  In such a situation, the winner/guest(s) will be responsible for any and all additional costs incurred. Winner/guest(s) must obey all partners, tour and experience rules and requirements. Guest(s) must be the age of majority in their jurisdiction of residence and in Toronto, and will be required to sign and return a Release (as defined below).

 

Winner and guest(s) shall conduct themselves with due regard to the public conventions and morals during the experience and agree not to commit any act that will tend to bring Sponsor into public disrepute or that will tend to offend the community or public morals or decency. In the event winner or guest engages in the above or obnoxious, threatening or illegal behavior (as determined by Sponsor), Sponsor reserves the right to terminate the trip early and send the winner and guest home with no further compensation.

 

5.     Winner Selection

 

On or about November 5, 2024 in Toronto, Ontario Canada at 12:00 p.m. ET, a random draw will be conducted from among all eligible entries received during the Contest Period for the purpose of selecting one (1) potential grand prize winner (subject to satisfying the prize claim conditions below). Odds of being selected depend on the number of eligible entries received during the Contest Period.

 

6.     Selected Entrant Verification and Prize Claim Conditions

 

Selected entrant(s) will be notified by direct message, telephone or email on/at the social media platform, telephone number or email address used/provided at the time of entry. In order to be declared a winner, selected entrant(s) must: (i) respond to notification of selection within three (3) business days of first attempt by Sponsor; (ii) correctly answer a time-limited mathematical skill-testing question without assistance of any kind, whether mechanical or otherwise, to be administered by telephone at a mutually convenient time; (iii) sign and return to Sponsor, within three (3) business days of it being sent by Sponsor, a written declaration and release form, releasing the Promotion Entities from any liability in connection with this Contest or the use, misuse, awarding or possession of any prize (the “Release”); and, (iv) otherwise comply with these Official Rules.

 

Return of any prize or winner notification as undeliverable, inability to reach selected entrant or failure of selected entrant to respond to notification within three (3) business days of first attempt by Sponsor or Sponsor’s agent, failure to provide proof of eligibility (if requested), Release, or other required documentation in a timely manner, failure to correctly answer the skill-testing question, or other non-compliance with these Official Rules may result in disqualification, forfeiture of the prize and, at Sponsor’s sole discretion, selection of an alternate eligible entrant for the forfeited prize in accordance with these Official Rules, who will be subject to disqualification in the same manner.

 

7.     Right to Void / Terminate / Suspend / Modify

 

Sponsor reserves the right, to terminate, suspend or modify this Contest, in whole or in part, at any time and without notice or obligation if, in Sponsor's sole discretion, any factor interferes with its proper conduct as contemplated by these Official Rules. Without limiting the generality of the foregoing, if the Contest, or any part thereof, is not capable of running as planned for any reason, including but not limited to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, programming errors, or technical failures, which, in the sole discretion of Sponsor, corrupt or affect the administration, security, fairness, integrity or proper conduct of this Contest, Sponsor may, in its sole discretion and, void any suspect entries and: (a) terminate the Contest, or any portion thereof; (b) modify or suspend the Contest, or any portion thereof, to address the impairment and then resume the Contest, or relevant portion, in a manner that best conforms to the spirit of these Official Rules; and/or (c) award the prizes from among the eligible, non-suspect entries received up to the time of the impairment in accordance with the winner selection criteria discussed above.

 

Sponsor reserves the right at its sole discretion to disqualify any individual who tampers or attempts to tamper with the entry process, the operation of the Contest, violates the Official Rules, or acts with intent to annoy, abuse, threaten or harass any other person.

 

8.     Limitation of Liability and Releases

 

BY PARTICIPATING IN THIS CONTEST, ENTRANTS AGREE THAT SPONSOR, CONTEST JUDGES AND THE PROMOTION ENTITIES HAVE NO LIABILITY WHATSOEVER FOR, AND SHALL BE HELD HARMLESS BY ENTRANTS AGAINST, ANY LIABILITY FOR ANY INJURIES, LOSSES OR DAMAGES OF ANY KIND (INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES) TO PERSONS OR PROPERTY RESULTING FROM THE CONTEST, INCLUDING THE ACCEPTANCE, POSSESSION, MISUSE OR USE OF THE PRIZE, OR THE MERCHANDISE FOR WHICH IT IS REDEEMED (IF APPLICABLE).  FURTHER, BY PARTICIPATING IN THIS CONTEST, ENTRANTS AGREE THAT SPONSOR, CONTEST JUDGES AND PROMOTION ENTITIES HAVE NO LIABILITY WHATSOEVER FOR, AND SHALL BE HELD HARMLESS BY ENTRANTS AGAINST, ANY LIABILITY FOR ANY INJURIES, LOSSES OR DAMAGES OF ANY KIND (INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES) TO PERSONS OR PROPERTY RESULTING FROM: A) ENTRY OR PARTICIPATION IN THIS CONTEST, OR B) ANY CLAIMS BASED ON PERSONALITY OR PRIVACY RIGHTS, DEFAMATION OR MERCHANDISE DELIVERY.  Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, therefore such exclusions may not apply to you.

 

Without limiting the foregoing, Sponsor, Contest judges and the Promotion Entities, and any of Sponsor's other suppliers or contractors, shall not be responsible for: (a) any incomplete or inaccurate information that is caused by Contest website users, or by any of the equipment or programming associated with or utilized in the Contest, or by any technical or human error which may occur in the processing of submissions in the Contest; (b) lost, interrupted, or unavailable network, server, service provider, on-line systems, telephone networks or telephone lines, or any other connections; (c) the theft, destruction, loss or unauthorized access to, or alteration of, entries; (d) any problems with, or malfunctions or failures of, telephone networks or lines, computers or computer on-line systems, servers or providers, computer equipment, software, viruses or bugs; (e) garbled transmissions or miscommunications; (f) failure of any e-mail to be received by or from the Contest judges or Sponsor for any reason, including but not limited to traffic congestion on the Internet or at any website or combination thereof or technical incompatibility; (g) damage to a user's computer equipment (software or hardware) occasioned by participation or downloading of materials related to this Contest; (h) printing, distribution, programming or production errors, and any other errors or malfunctions of any kind, whether human, mechanical, electronic or otherwise; or (i) technical, pictorial, typographical or editorial errors or omissions contained herein.

 

9.     Protection Of Personal Information and Publicity Release

 

Sponsor and its authorized agents will collect, use, and disclose the personal information you provide when you enter the Contest for the purposes of administering the Contest and prize fulfillment.  For further information about Sponsor's privacy practices, please see Sponsor's Privacy Policy at: https://culinaryadventureco.com/.

 

10.  General Conditions

 

All entries become the property of Sponsor and will not be returned and no correspondence will be made with or entered into except with selected entrant(s). Winning a prize is contingent on fulfilling all the requirements set forth herein. Mass entries, automated entries, entries submitted by third parties, and any entries or prize claims that are late, incomplete, fraudulent, illegible, unidentified or delayed will be void. All entries and prize claims are subject to verification. Proof of entry submission does not constitute proof of receipt. Entrants agree to abide by these Official Rules. Decisions of Sponsor and/or any independent Contest judging organization will be final and binding on all matters pertaining to this Contest. Contest is subject to all applicable federal, provincial and municipal laws. Void where prohibited. Sponsor reserves the right to correct any typographical, printing, computer programming or operator errors. Sponsor's failure to enforce any term of these Official Rules shall not constitute a waiver of that provision. The invalidity or unenforceability of any provision of these Official Rules shall not affect the validity or enforceability of any other provision. If any provision of the Official Rules is determined to be invalid or otherwise unenforceable, then the Official Rules shall be construed in accordance with their terms as if the invalid or unenforceable provision was not contained therein. The Sponsor reserves the right, in its sole and absolute discretion, to administer an alternate test of skill as it deems appropriate or necessary to comply with applicable law. Should a winner make any false statement(s) in any document referenced above, the winner may be required to promptly return to Sponsor his/her prize, or the cash value thereof.  WARNING: ANY ATTEMPT BY AN ENTRANT OR ANY OTHER INDIVIDUAL TO DELIBERATELY DAMAGE ANY WEBSITE ASSOCIATED WITH THIS CONTEST OR UNDERMINE THE LEGITIMATE OPERATION OF THE CONTEST IS A VIOLATION OF CRIMINAL AND CIVIL LAWS, AND SPONSOR RESERVES THE RIGHT TO PROSECUTE AND SEEK DAMAGES TO THE FULLEST EXTENT PERMITTED BY LAW.

 

In the event of a dispute as to the identity of the person who submitted any entry, the authorized account holder of the social media account used or e-mail address submitted at the time of entry will be deemed to be the entrant. The "authorized account holder" is the natural person assigned a social media account or e-mail address by the applicable platform/email service provider, The potential winner may be required to show proof of being the authorized account holder.

 

11.  Social Media

 

The Contest is in no way sponsored, endorsed or administered by, or associated with Instagram or Facebook. By entering, you completely release Facebook and Instagram of all liability in connection with this Contest.

HOW DOES THE MORE, THE MERRIER PROMO WORK?

The More, The Merrier - let you book 4 food tour tickets (same tour) and SAVE 50% OFF! There was no promo code, simply make a booking for a Food Tour and the ticket offer will be listed as an option, on all valid tours from January 1, 2024 to April 30, 2024.

The More, The Merrier discounts could not be applied retroactively to existing bookings. Not applicable to private, corporate or VIP bookings or used in conjunction with other discounts or promotional vouchers. 

Any discounted tours rescheduled to after April 30, 2024 will be charged at full price. Limited time offer, bookings had to have been made by December 1, 2023.

I HAVE A GIFT / VOUCHER CODE FROM A FOOD TOUR IN A BOX™ in 2020, HOW DO I USE THEM?

From March 2020 to November 2020, we ran a limited COVID recovery promotion where in many (not all) of our FOOD TOUR IN A BOX™ and Online Class Boxes we included a Gift / Voucher code towards the purchase of the coresponding LIVE Food Tour or Culinary Adventure in the future.

e.g. If you purchased a St. Lawrence Market Food Tour in Box during the promotional window, you likely received an incentive to book a LIVE St. Lawrence Market Food Tour in the future.

As indicated during your purchase, Gift / Voucher codes were exclusively for Culinary Adventure Co. live food tours and in-person culinary adventures only, in addition Gift / Vouchers codes are simply discounts (set value) off the purchase of one (1) Culinary Adventure Co. live food tour and / or culinary adventure ticket.

Gift / Voucher codes have no monetary value and are not valid towards Gift Certificates, Subscriptions, Merchandise, Online Classes, Food Tours in a Box, Culinary Shop items, Private, VIP or Group bookings.

COVID Gift / Voucher codes cannot be applied retroactively to existing bookings or used in conjunction with other discounts, promotional codes or gift certificates. Limit one (1) gift / voucher code per ticket only. Bookings will be cancelled if attempted.

EXPIRE DATE

Unfortunately, this campaign and all Gift / Voucher codes expired December 31, 2021 and there is no possibility of extension, as theses were a co-share with our partners and the campaign is over.

PRIVACY POLICY

LAST UPDATE OF THIS PRIVACY POLICY – September 1, 2023

BEFORE USING OUR SITES, PLEASE READ THIS PRIVACY POLICY CAREFULLY.

This Privacy Policy is applicable to Culinary Adventure Co. (“Company”) and sets out our policy on the gathering and use of information on this site and our other sites (collectively “Sites”). The Company is committed to providing safe web sites for visitors of all ages and has implemented this Privacy Policy to demonstrate our firm commitment to your privacy. The Company complies with Canadian Federal and Provincial privacy laws and regulations including the Personal Information and Electronic Documents Act.

There may be links from our Sites to other web sites; note that this Privacy Policy applies only to our Sites and not to web sites of other companies or organizations to which our Sites may be linked. You must check on any linked sites for the privacy policy that applies to that site and/or make any necessary inquiries in respect of that privacy policy with the operator of the linked site. These links to third party websites are provided as a convenience and are for informational purposes only. The Company does not endorse, and is not responsible for, these linked websites.

Although you are not required to register to access our Sites, you may be asked to provide us with personal information when you visit certain sections of our Sites. Your use of our Sites signifies your acknowledgement and consent to our Privacy Policy. If you do not agree to this Privacy Policy, please do not continue to use our Sites. Your continued use of the Sites signifies your acceptance of these terms and any changes in effect at the time of use.

COLLECTION OF PERSONAL INFORMATION

Personal Information is information about you that identifies you as an individual, for example, your name, address, e-mail address, or telephone number.

We collect information that you voluntarily provide to us through responses to surveys, search functions, questionnaires, feedback, forms and the like. On some of our Sites, we offer health assessment tools that ask you to provide self-assessment information. We may also ask you to provide additional information such as your e-mail address if you want to obtain additional services, information, participate in a contest or to resolve complaints or concerns.

HOW DOES COMPANY USE INFORMATION GATHERED ABOUT ONLINE VISITORS?

Before forwarding us any personal information, please be advised that any information gathered on our Sites may be used in the aggregate for research and development relating to our Sites and/or for future site development and, if you ask us to, to send you promotional materials. In particular, we may use information gathered about you for the following purposes: to monitor interest in our range of products and to assist us to tailor the content of our Sites to your needs by collecting information about your preferences through tracking of patterns page views on our Sites; to create a profile relating to you in order to show you the content that might be of interest to you and to display the content according to your preferences; and, in circumstances where you have indicated that you wish to receive additional information, to send you information about us and promotional material about our products together with details of any offers we may have available from time to time.

PROMOTIONAL AND INFORMATIONAL OFFERS

With the permission of an online visitor, information submitted at the time of registration or submission may be used for marketing and promotional purposes by the Company provided notice of this fact is made available online. If a visitor objects to such use for any reason, he/she may prevent that use, either by e-mail request or by modifying the registration information provided. The Company uses reasonable efforts to maintain visitors’ information in a secure environment. If you have submitted personal information and want to change it or opt-out, please contact us as described below.

DISCLOSURE OF INFORMATION

The Company will not disclose personal information that you provide on its Sites to any third parties other than to a Company agent except: i) in accordance with the terms of this Privacy Policy, or ii) to comply with legal requirements such as a law, regulation, warrant, subpoena or court order, and/or iii) if you are reporting an adverse event/side effect, in which case the Company may be required to disclose such information to bodies such as, but not limited to, Canadian and/or international regulatory authorities. Please note that any of these disclosures may involve the storage or processing of personal information outside of Canada and may therefore be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.

COOKIES

The Company, in common with many web site operators, may use standard technology called “cookies” on its Sites. Cookies are small data files that are downloaded onto your computer when you visit a particular web site. You can disable cookies by turning them off in your browser; however, some areas of the Sites may not function properly if you do so.

PROTECTION OF CHILDREN ONLINE

The Company considers the protection of children’s privacy, especially online, to be of the utmost importance. We do not knowingly collect or solicit personal information from children, nor do we allow them to become registered users of, or to request information through, our Sites or help-seeking information lines.

ADDITIONAL TERMS FOR CERTAIN WEBSITES

The following additional information applies to our Sites that require registration. Generally, you are not required to provide personal information as a condition of using our Sites, except as may be necessary to provide you with a product or service that you have requested. However, some of our Sites are restricted to certain individuals such as health care professionals or our prescription drug patients and we may require these individuals to register upon entry by providing us with certain information.

PROTECTION OF INFORMATION:

Our Commitment to Security

We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. The Company applies security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities and making personal information accessible only to authorized employees on a need-to-know basis.

Storage of Information:

Personal information you share with us is stored on our database servers at Company data centers (in whatever country they may be located), or hosted by third parties who have entered into agreements with us that require them to observe our Privacy Policy.

POLICY CHANGE:

If we alter our Privacy Policy, any changes will be posted on this page of our Site so that you are always informed of the information we collect about you, how we use it and the circumstances under which we may disclose it.

ACCEPTANCE OF OUR PRIVACY POLICY:

By using this Site or any other The Company Site or interactive banner ads, you signify your acceptance of our Privacy Policy, and you adhere to the terms and conditions posted on the Site. By submitting your information, you agree that it will be governed by our Privacy Policy.