FAQ

Curious about something?

After 8-years and thousands of food tours, we've been asked almost everything. Here are the answers for the most common questions asked by our guests.

For those not so "common questions" chat with your Culinary Guide, we've had some doozys! 

WHAT TO EXPECT

Bring your appetite, our Food Tours + Adventures have you more than covered for Food + Drink.  Bring a camera (or charged phone) for pics + memories.  Bring your questions, we love sharing stories and recommendations for great places to eat + drink.

As for pace, while we set-up our Food Tours + Adventures with all our partners in advance, as small independent businesses, our partners will be busy juggling their regular customers and our tours, so we may face a tiny wait or eat standing at certain (small) stops. It’s part of our commitment to supporting local food, and showcasing the best eats, sips and bites of the city.

All our Food Tours run Rain, Snow or Shine, so please dress for the weather.  We recommend purchasing TicketGuardian protection if you think you might be affected by weather or travel changes.

ALLERGIES + DIETARY CONCERNS

Culinary Adventure Co. experiences have been designed to highlight the best and most signature items from each of our vendors, shops and restaurants. Our partners showcase what they LOVE and their STORY – so ultimately their most delicious food + drink.

While we can accommodate severe food allergies (i.e. Nuts, Shellfish), Vegetarians and those who do not drink Alcohol, we cannot make substitutions for any other dietary concerns such as Gluten-Free, Celiac, Dairy-Free or Vegan. Dietary concerns + allergies must be highlighted in advance with your ticket purchase.

If you HAVE SERIOUS FOOD ALLERGIES, or questions please email us or speak to our Ticket Team before purchasing tickets for any of our Food Tours or Culinary Adventures.

OUR REFUND POLICY

All Culinary Adventure Co. Food Tours + Adventures are 100% REFUNDABLE, up to 1 hour before departure for a nominal fee, from our partner TicketGuardian, based on their rules + regulations.  When you purchase your Culinary Adventure Co. tickets, you’ll have the option to opt-in to protect tickets or opt-out of coverage. Your choice, your comfort.

If you choose NOT to protect your tickets, they will be non-refundable, however, if you notify Culinary Adventure Co. or Eztix (our Ticketing Team) in advance (min. 48 hours) your tickets can be converted to an e-Certificate or exchanged for a new date (based on availability) – for no charge.

I LIVE HERE, WHY WOULD I DO A FOOD TOUR?

At Culinary Adventure Co. we enjoy treating tourist like locals and locals like tourists. We guarantee that you’ll see, eat and learn something new. Perhaps you’ll discover a new favourite place or should you have been to one of our stops before, you’ll likely be introduced to a new favourite dish.

Plus, it’s a great way to explore your city and entertain visiting friends and family.

WHEN SHOULD I DO A TOUR ON MY TRIP?

We suggest you take our food tour early, if not the first thing, on your visit. By joining us early you’ll have a great sense of the city, places to visit, and most important the best places to eat. We’ll have lots of recommendations for you, so you don’t get swept up in to the “tourist traps”.

HOW MUCH FOOD WILL THERE BE?

We run food tours not snack tours, that you might be familiar with. While you won’t roll away uncomfortable you’ll have plenty to eat and drink and certainly leave satisfied. PRO TIP: Skip or have a very light breakfast for our daytime tours, come hungry!

WHERE DO WE GO ON THE TOUR?

While we don’t list our stops you’ll be able to get a great sense of the adventure you’re about to ejoy from our website and social media channels. Plus, we believe that the magic of taking a food tour is the element of surprise.

HOW DO YOU CHOOSE THE PLACES?

As chef, restaurant owners, foodservice professionals and local food champions of food – we take our guests to where we eat. Our local hang-outs, our special spots and places that have delicious stories to share. We pay full price to our partners, we don’t have kick-backs or promo deals like other operators. This is a food tour not a time-share presentation.

I’M A BIT PICKY, IS A FOOD TOUR A GOOD IDEA?

All of our experiences are very accessible. We offer food tours not “fear factor” tours. While we may push you outside of your comfort on the occasional bite, everything is safe, fresh and delicious.

DOES THE FOOD TOUR INCLUDE DRINKS?

Your ticket includes all the food and drinks served on the tour. Some of our tours have an optional alcoholic drink package, otherwise we’ve got you covered. No additional charges, unless you decide to shop or buy something delicious to take home.

DO YOU PROVIDE VEGETARIAN OPTIONS?

Yep, we do. Just make sure to select that option when you purchase your tickets.

DO YOU PROVIDE VEGAN OPTIONS?

Nope, unfortunately.  We can however offer vegan options on privately booked tours, with advance notice.

DO YOU PROVIDE GLUTEN-FREE OPTIONS?

Maybe. We can often substitute a dish or two on the tour to make it gluten-free, however sometimes we just can’t.  We can offer gluten-free options on privately booked tours, with advance notice.

HOW FAR DO WE WALK?

Our food tours range 1.5 - 2 KMs (approx. 1 mile) over approx. 3 hours, with really no more than 20-25 mins. total walking. We stop numerous times and keep a very accessible causal comfy pace.

DO WE REALLY HAVE TO PADDLE ON THE CANOE ADVENTURE?

Yes, if you can put a fork in your mouth, you can put a paddle in the water. Guests from all ages, backgrounds and physicality have been paddling for years. It’s easy, it’s about team work!

WHERE DO THE TOURS START AND FINISH?

The exact beginning and end locations will be provided at the time of ticket purchase(s). Some of our food tours do not finish at the same location as the meeting point. However, our ending location is usually a few mins. walk away from the start. Giving you another chance to visit and shop the spots you’ve just been introduced too!

ARE THERE WASHROOMS ON THE TOUR?

Yep, washrooms are available during the food tour at certain locations.

ARE THE TOURS ACCESSIBLE?

Yes, the majority of our food tours are accessible to wheelchairs and walking aids, however many of the washrooms are not. We will let you know that are in advance. We’ll make it comfortable for you.

CAN CHILDREN + INFANTS COME ON THE TOURS + ADVENTURES?

FOOD TOURS

We love exposing children and kids to new neighbourhoods and foods, so yes, bring them along. We do offer Children pricing for 6-12, but once they are teenagers, as parents ourselves, we know they’ll eat. So adult tickets and portions are applicable.

If your child (aged 5 and less) will not be participating in the food tastings, you do not need to purchase a ticket for them.

However, when booking your food tour ticket, you must identify that you will be bringing an infant or young child on the tour, so they can be accommodated.

ESCAPE THE CITY: CANOE PADDLE + CULINARY ADVENTURE

Children, 6 and older CAN join our Esape the City: Canoe Paddle + Culinary Adventure if they can swim and/or have had previous canoe paddle experience. If you have any questions about this adventure for your family, contact us directly.

CULINARY ADVENTURES

Due to the complexities of our other Culinary Adventures, ranging from transportation, professional kitchen access, alcohol inclusions, adult content and lifestyle presentations to a variety of third-party vendors arrangements, infants and children are not permitted. The general exception to this policy is allowing an infant or child to join a privately booked food tour or adventure, but again at the full discretion of Culinary Adventure Co.

CAN I BRING A STROLLER?

Yep, just be aware that some of our food tours visit very small shops and busy neighbourhoods. Small collapsible ones that can be quickly folded are best.

IS THERE PARKING AVAILABLE?

Yes, there is parking, public and private, located near our meeting points.  Parking details are included in the meeting spot directions provided after purchasing ticket(s).

IS THERE PUBLIC TRANSIT AVAILABLE?

Yes, we’ve tried as best as we could to make our meetings spots accessible by public transit. That said, some of our culinary adventures and longer experiences are not.

ARE TOURS HELD ON BAD WEATHER?

Yep, our food tours run rain or shine. Please dress for weather. Only our Escape the City™ Canoe Paddle + Dining Adventure in Toronto is subject to extreme weather conditions. In the event of cancelling any food tour or adventure, you’ll be notified 24 hours (or more) in advance.

WHAT IF I WANT TO CANCEL BECAUSE OF WEATHER?

If your tickets are not protected by TicketGuardian they will be non-refundable, however, if you notify Culinary Adventure Co. or Eztix (our Ticketing Team) in advance (min. 48 hours) your tickets can be converted to an e-Certificate or exchanged for a new date (based on availability) – for no charge.